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How cookies are used across the CROWN website

At CROWN, cookies and similar technologies may be used to improve navigation, remember settings, support ONLINE store functions, and better understand how visitors interact with the website. This Cookies Policy explains the main cookie categories, how they work, and how visitors can manage them.

1. What Cookies Are

Cookies are small text files placed on a device when a user visits a website. They help remember information such as session details, settings, preferences, and certain website interactions.

2. Why Cookies Are Used

Cookies may be used to make the website more useful, stable, and personalized. They can support both technical functions and visitor convenience.

• To keep parts of the website functioning correctly.
• To remember user preferences and improve navigation.
• To support shopping-related actions such as cart behavior or store sessions.
• To understand how booking pages, leisure pages, support forms, and store sections are being used.
• To help improve performance and the general experience for BEGINNERS and returning visitors.

3. Types of Cookies We May Use

The website may use one or more categories of cookies, depending on the final technical setup.

• Essential cookies: Needed for core website operation, such as navigation, form handling, and basic functionality.
• Preference cookies: Used to remember settings such as language, display preferences, or saved choices.
• Analytics cookies: Used to understand how visitors move through the site and which pages are used most often.
• Store-related cookies: Used to support ONLINE shopping features, cart handling, or checkout flow.
• Marketing cookies: May be used to understand interest in content, campaigns, or BONUS promotional activity if such tools are enabled.

4. Booking, Store, and Support Functions

Cookies may help the website operate more smoothly across its main areas. For example, they may help preserve form states, remember basic store activity, or improve the experience when a visitor moves between booking, event, and support pages.

5. Third-Party Cookies

Some cookies may come from third-party tools integrated into the site, such as analytics providers, embedded media services, payment tools, or marketing platforms. These third parties may handle their own cookie data according to their own policies.

6. Managing Cookie Preferences

Visitors can usually control cookies through browser settings or any consent tools shown on the website. Depending on the browser, users may be able to:

• Block some or all cookies.
• Delete stored cookies.
• Receive alerts when cookies are set.
• Limit cookies to selected websites or functions.

Please note that restricting essential cookies may reduce website functionality, including support forms, booking interactions, and store behavior.

7. Consent and Non-Essential Cookies

Where needed, the website may present a consent banner or other cookie choice tool. Non-essential cookies should only be used where appropriate notice or consent has been provided according to the final legal and technical setup.

8. Links to Other Policies

This policy should be read together with the Privacy Policy, Terms of Service, and other related policy pages that explain how information and website usage are handled more broadly.

9. Policy Updates

We may update this Cookies Policy from time to time to reflect technical changes, legal requirements, or website improvements. The latest version will always be available on this page.

10. Contact Information

If you have questions about cookies, tracking tools, or preference handling on the website, please contact us through the details below.

Important note: This Cookies Policy is a website draft and should be reviewed before publication if the project will use real analytics tools, checkout systems, ad technology, or consent banners.